About Me

Mitchell Stamp

Name:

Mitchell Stamp

Date Of Birth:

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Mobile Phone:

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Age:

Address:

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Personal Information:

I am a hardworking and enthusiastic individual with extensive knowledge and experience in the use of computers. I am a quick learner with an adaptable attitude when it comes to working with new technologies and systems. I am also a recent graduate with a proven track record of meeting all deadlines with the ability to work well on own or with others to produce work to a high standard.

Key Skills:

A Vast Amount of Knowledge in Working with Computers

Fast Learner with Excellent Problem-Solving Skills

An Excellent Attention to Detail

Proficient in the Use of Various Software Packages

Hobbies/Interests:

In my spare time I have a keen interest in computing and undertake lots of work around this such as developing websites and other platforms.

Currently (April 2020 – Current) I am working with someone in the Netherlands on a GTA V Mod called BTLS (Back To Los Santos)

I have also worked with him in the past to create the GTA IV Version of the mod called BTLC (Back To Liberty City)

Education Background:

1st September 2019 - 28th May 2021 - Bishop Auckland College, County Durham

Level 1 Catering/Culinary Skills (1 Year)

Level 2 Catering/Culinary Skills (1 Year)


September 2013 - July 2018 - New College Durham, County Durham

Level 3 Extended Diploma in IT (2 Years)

FDA in Web Design (2 Years)

BSc in Business Computing (1 Year)

Employment History:

11th December 2023 – Current - Job Centre Plus, Bishop Auckland

Volunteer IT Assistant ↓

  • Help people who have difficulty using a computer
  • Assist in helping them reach their goal in any tech device they need assistance using
  • Guide people to making a successful claim to UC or JSA
  • Help People with Job Search and Applying for Jobs (Setting Up Accounts and Adding CVs etc.)

30th August 2022 – 22nd April 2023 - The Manor House Hotel & Spa, West Auckland

Receptionist (Receptionist, IT, Accounting & Customer Service) ↓

  • Provided a courteous and co-operative service to customers at all times, whilst maximizing revenue through proactive sales
  • Complied with all necessary billing procedures as well as internet and email procedures to ensure sensitive information is protected where necessary
  • Organize the planner for maximum availability
  • Daily reservation checks
  • Ensured enquiries dealt in a professional and timely manner
  • All appropriate departments are to be informed of any guest special requirements/needs
  • Up-selling products and upgrades
  • Scheduling
  • Carrying out requests from management as needed
  • Answering emails and sorting post
  • Answering phone calls and transferring them as necessary
  • Greeting and welcoming visitors
  • Processing payments
  • Billing
  • Taking Reservations
  • Cash Handling
  • Use of Guestline EPOS & Rezlynx
  • Other General IT Assistance where needed

07th December 2021 – 05th June 2022 - McColl's, Bishop Auckland

Colleague (IT & Customer Service) ↓

  • Use a digital till system to serve customers
  • Bring Delivery Stock into the shop’s warehouse
  • Add new stock to shelves, ensuring that stock going out of date first is at the front
  • Clean shelves & other surfaces
  • Deal with customer interactions (Refund/Replace, Receipts on Demand & Coupons)
  • Checking & completing Lottery Transactions (Scratch cards & Tickets)

14th August 2019 – 18th October 2019 - BS&P Limited, Bishop Auckland

Office IT ↓

  • Creating and Entering Data into Spreadsheets
  • Using “Prof.ITPlus” to import new stock data
  • Using “Prof.ITPlus” to update current stock data
  • Navigating a Warehouse environment in order to check for correct stock levels of products against what the system is showing.

18th June 2019 – 9th August 2019 - Job Centre Plus, Bishop Auckland

Volunteer IT Assistant ↓

  • Help people who have difficulty using a computer
  • Assist in helping them reach their goal in any tech device they need assistance using
  • Guide people to making a successful claim to UC or JSA
  • Help People with Job Search and Applying for Jobs (Setting Up Accounts and Adding CVs etc.)

5th November 2018 – 30th April 2019 - ATAG Cable Solutions UK, Aycliffe

Office (IT) ↓

  • Creating And Entering Data Into Spreadsheets
  • Creating Fully Dynamic Spreadsheets For Ease of Use Scenarios
  • Setting Up A Webpage Template For An eBay Shop Item Description
  • Scanning And Organising Documents

Assembly (Various) ↓

  • Strip & Ferrule
  • Cut & Strip
  • Tinning Wires
  • Assembling Products
  • Packaging Finished Products

References:

Available upon request.